Refund Policy

All sales are final. Due to the handcrafted and often limited-edition nature of our products, we cannot accept returns or process refunds once your order has been placed.

​

Order Accuracy Guarantee

If we make an error with your order (such as shipping an incorrect item), we will work with you to resolve the issue promptly.

 

Order Changes & Cancellations

Once your order is processed through our system, it cannot be modified or cancelled due to our custom production process.

​

Shipping Responsibility

We are not responsible for packages that are lost, stolen, or damaged by the shipping carrier after they leave our facility. Please ensure your shipping address is correct at checkout.

**Address Changes:** Contact us within 24 hours of placing your order if you need to update your shipping address.

 

Damaged Items

If your order arrives damaged, please contact us immediately with the following:
- Photos of the damaged item(s)
- Photos of the packaging (both inside and outside)

This documentation allows us to file an insurance claim and work toward a resolution.

​

Contact Us
For any concerns regarding your order, please reach out to us as soon as possible so we can assist you effectively.